ATL Services

Professional Administrative Services

Aleknagik Technology, LLC (ATL), provides our government customers the highest quality professional and administrative services. We have a relationship-based approach to ensure that our customers get to know our mangers and have a open line of communication to address needs as they come up. Below is a description of our services.

Professional Services

  • Legal Support Services 
  • Attorneys and Paralegal Support
  • Supporting the Office of Civil Rights
  • Support the DOJ (PSOB)
  • Provide Legal Reviews and Assessment 
  • Written Recommendations for Claims 
  • Supports Government Legal Counsel
  • Request Evidence 
  • Research Legal Claims and Cases
  • Provide Legal advice to Counsel

Administrative Services

  • Accounting and Contracting
  • Human Resources Support
  • Operating Assistance and Administrative Management 
  • Financial Planning, Budgeting, and Asset Management
  • Records Management, Office Planning, Strategic Planning and Business Process Improvement

Technical Services

Aleknagik Technology, LLC (ATL), provides our government customers the highest quality technical services. We have a relationship-based approach to ensure that our customers get to know our mangers and have a open line of communication to address needs as they come up. Below is a description of our services. 

Technical Services

  • Help Desk Support Tiers I, II and III
  • Software and Hardware Support
  • Network and Web Support Services
  • Requirements Analysis and Allocation
  • Market Research
  • Test Planning, Management and Conduct
  • Data Collection / Analysis and Reporting

Professional Services

  • Provide Secure Data Privacy
  • Regulation Support
  • Management, Accounting and Contracting
  • Human Resources Support

Administrative Services

  • Operating Assistance and Administrative Management 
  • Financial Planning, Budgeting, and Asset Management
  • Records Management, Office Planning, Strategic Planning and Business Process Improvement

Database Management Services

  • Information Systems and Management
  • Database Administration
  • Document Tracking/Distribution
  • Data Center Administration
  • Data and Asset Management

Technical Support Services

Aleknagik Technology, LLC (ATL), provides our government customers the highest quality technical support services. We have a relationship-based approach to ensure that our customers get to know our mangers and have a open line of communication to address needs as they come up. Below is a description of our services. 

Database Analyst

  • Design, develop, manage, and maintain databases to ensure that the databases remain stable, reliable, and recoverable
  • Troubleshoot errors, manage resource allocation, and regularly test backups
  • Familiar with DISA STIG work, coordinate with NITC Linux administrators to develop code to identify which user performed which operation

Systems Administrators

  • Respond to user trouble tickets to resolve connectivity and usage issues
  • Perform regular security/ vulnerability patching for existing operating systems and applications that are above the operating systems, for example, Oracle servers
  • In compliance with desktop security standards (common STIG, CIS, and third-party security baselines), perform penetration testing and auditing, to include internet and firewall reviews, web applications, system hardening, and IP services 
  • Continually monitor and tweak systems for optimal performance

Help Desk/Techs

  • Respond to trouble tickets by providing Tier I, II and III desktop and laptop technical support which includes: workstation maintenance, image creation, equipment installation/troubleshooting/repair, software installation, hard drive and power supply replacement, OS upgrades, security patches/remediation, Active Directory updates, and System Center Configuration Manager (SCCM) services
  • Helpdesk operations are well-defined, with structured roles/ responsibilities and communication processes

Infrastructure Planning

Aleknagik Technology, LLC (ATL), provides our government customers the highest quality infrastructure planning services. We have a relationship-based approach to ensure that our customers get to know our mangers and have a open line of communication to address needs as they come up. Below is a description of our services. 

Infrastructure Plan

  • Contract Lifecycle Plan
  • Contract/Subcontracting Management Plan
  • Payroll Integration Timekeeping Plan
  • Spend Plans, DCAA Compliant

Quality Control Plan

  • Quality Assurance Plan
  • Quality Control Review Process
  • Documentation of Quality Control Processes
  • Internal Review and Audit Process
  • Approach and Procedures for Corrective Actions and Processes

Hiring and Retention Plan

  • 97% Retention Rate
  • Surge Capability Plan
  • Robust Benefit Package
  • Dedicated Recruiter using Indeed, Clearancejobs, Monster, LinkedIn, DICE

Transition/Succession Plan

  • Transition Topics
  • Cost Savings to Customer
  • Timely and Efficient
  • Seamless
  • Uninterrupted Operations